Terms and Conditions

TERMS & CONDITIONS

As at 3 August 2026

1. WHO WE ARE

(a) ComplianceLnD is a trading name of Compliance Learning & Development Limited, registered

in England & Wales, Company No: 15303188 with a registered address of Bromley Old Town Hall,

30 Tweedy Road, Bromley, BR13FE.

(b) We can be contacted at events@compliancelnd.com, through our website www.compliancelnd.com or at our registered address above.

2. ACCEPTING THESE TERMS AND CONDITIONS

(a) Full details of the live interactive webinars relating to the course or programme for which you

are registering (“Event”) are available and regularly updated at www.compliancelnd.com

(“Website”).

(b) Before you register for the Event, or otherwise engage with the Event, please carefully read

these Terms & Conditions (“Terms”). If you don’t fully agree to these Terms, please do not

fully bound by these Terms.

(c) These Terms apply to both individual consumer attendees (B2C) and business registrations (B2B). Certain rights under applicable consumer protection law apply only to consumers acting

outside their trade, business or profession.

(d) These Terms and any non-contractual obligations arising out of or in connection with them

shall be governed by the laws of Ireland. The courts of Ireland shall have exclusive jurisdiction to

settle any dispute or claim arising out of or in connection with these Terms, subject to any

mandatory rights available to consumers under applicable law.

3. HOW TO READ THESE TERMS

(a) In these Terms, the definitions below apply with others explained throughout the Terms:

“ComplianceLnD” or “our”, “we”, and “us” refers to Compliance Learning & Development Limited who are responsible for organising and delivering the Event.
“Event Partner” refers to professional bodies and educational institutions supporting us in making the Event available to you.
“Participant” or “you” is any individual, business or organisation who enquires about, registers for and/or attends the Event.

4. EVENT REGISTRATION & FEES

Registration & Ticketing

(a) By registering for the Event, you confirm that:

all information provided during registration is accurate and complete.
you are at least 18 years of age.
where you are registering on behalf of another individual or a business, you have the authority to do so and to bind that individual or business to these Terms.
when booked by a business, the business shall remain responsible for ensuring that any registered delegates comply with these Terms.
that neither they nor any organisation you represent are subject to applicable sanctions restrictions that would prohibit their attendance at the Event.

(b) We reserve the right to refuse, suspend, cancel or verify any registration where reasonably

necessary to:

ensure adherence to these Terms.
prevent fraud, unauthorised transactions, financial crime, sanctions breaches or misuse of the Event.
protect the integrity or security of the Event.
comply with applicable law or regulatory obligations.

(c) A binding contract for attendance at the Event shall arise only when both:

your registration has been confirmed by us in writing.
payment of the applicable registration fees has been received by us, unless otherwise agreed in writing.

(d) All Event registrations and ticketing is managed by Ticket Tailor acting as our third-party

ticketing agent (“Ticketing Agent”) and supported by Stripe acting as our third-party payment

provider (“Payment Provider”).

(e) The use of the Ticketing Agent and Payment Provider are subject to additional third-party

terms, conditions and privacy policies that can be found at www.tickettailor.com and

www.stripe.com, respectively.

(f) To the maximum extent permitted by law, we will not be liable for the security or performance of the Ticketing Agent and Payment Provider. We also reserve the right to correct, or to instruct

our Ticketing Agent or Payment Provider to correct any errors or mistakes in collecting your

payment prior to confirming your Event registration.

(g) During Event registration and ticketing Participants will be required to provide personal details that may include, but not be limited to, names; home and email addresses; phone numbers; and membership IDs where applicable. All such information will be processed and

held for the purpose of providing Participants in accordance with our Privacy Policy.

(h) Any Participants requiring specific accessibility accommodations should also notify us as

soon as practicable. While we will use reasonable efforts to accommodate notified accessibility requirements, certain requests may be limited by venue constraints, safety considerations or the

availability of third-party services.

(i) You acknowledge and agree that Event tickets:

are assigned exclusively for use by you as the registered Participant.
may not be resold, used for promotional, competition or commercial purposes, or transferred for value without our prior written consent.
remain subject to these Terms following any permitted transfer or substitution.

Discount Codes

(j) We may provide discount codes for the Event which can only be used during Event

registration. The Events discounts:

are assigned and priced entirely at our discretion.
cannot be applied retrospectively.
must only be used by Participants eligible for the discount.
are non-transferrable.
only permit one discount to be used per Event ticket.
cannot be redeemed for cash or credit.
cannot be used multiple times on the same person.
may be subject to further terms or conditions.

(k) Discounted tickets may require proof of eligibility and we reserve the right to:

to share your personal details with our Event Partners to confirm your eligibility using the minimum details required in accordance with applicable data protection laws.
refuse or cancel registrations where eligibility requirements are not met.
charge the applicable standard registration fee where appropriate.

Fees

(l) All Event registration fees, applicable taxes and ticket categories are displayed on our website

and through our Ticketing Agent. Ticket categories may include, without limitation:

standard tickets.
early bird tickets.
group or corporate registrations.

(m) All Event registration fees must be paid in full prior to attending the Event unless otherwise agreed by us in writing. We reserve the right to refuse entry to, or cancel the registration of, any

Participant whose payment remains outstanding.

Value Added Tax (VAT)

(n) Registration fees are inclusive or exclusive of VAT (or equivalent indirect taxes) as stated during registration. Any applicable VAT or other indirect taxes will be charged in accordance

with applicable law.

5. CANCELLATION AND TERMINATION

If you need to change or cancel your attendance:

(a) If you have purchased a ticket and wish to cancel your attendance or are unable to attend

for any reason you should notify us immediately at events@compliancelnd.com. Participants will be entitled to refunds as follows:

100% refund if we are notified on or before 18 August 2026.
50% refund if we are notified on or before 31 August 2026.
No refund if you notify us on or after 1 September or fail to attend on the day.

(b) We understand that plans can change and if you notify us before 11 September 2026 we will arrange the transfer of the ticket to another person that you nominate. All such transfers must be agreed by us in advance of the Event and all substitutes agree to be bound by these Terms.

(c) For fraud prevention, anti-money laundering and payment security purposes, refunds will

normally only be issued to the original payment method or originating account used for the booking. We may require verification of identity, payment authority, or account ownership before processing a refund.

(d) Nothing in these Terms shall exclude or limit any rights or remedies available to consumers under applicable Irish consumer protection law.

(e) Any refunds due under these Terms will be processed within 10 working days of confirmation of eligibility for the refund.

If we need to change or cancel the Event:

(f) If a Participant materially breaches these Terms or engages in behaviour that we reasonably consider unlawful, disruptive, abusive, unsafe, discriminatory, or likely to adversely affect the

Event or other Participants, we may cancel their registration, refuse them entry, or remove them

from the Event without any refund or compensation. Our decision shall be final unless shown to

be unreasonable or made in bad faith.

(g) We reserve the right to make reasonable changes, where necessary, to the Event programme e.g., format, running order. Such changes shall not entitle Participants to a refund provided the overall nature and purpose of the Event remains substantially unchanged. We will continuously update the Event details on our website to inform Participants of any such changes.

(h) If we need to make more material changes such as cancelling or postponing the Event or changing the date and/or time, we will inform you through the contact details provided in the Event registration and you may choose to either accept the revisions or receive a full refund.

(i) Except where required by law, we shall not be responsible for any indirect or consequential losses or other third-party costs incurred in connection with your planned attendance at the

Event.

(j) We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including but not limited to acts of

God, severe weather, flood, fire, epidemic, pandemic, public health emergency, cyber-attack,

cybersecurity incident, venue closure, industrial disputes, government restrictions, terrorism, civil disorder, interruption of transport services, utility failures, telecommunications failures, technology failures, or any other event beyond our reasonable control. This will include any

failure or outage of webinar platforms and third-party hosting providers.

6. EVENT ATTENDANCE

Access

(a) In order to access the Event, you will:

require access to Zoom acting as our Event platform, the use of which is subject to additional third-party terms, conditions and privacy policies that can be found at www.zoom.com.
be responsible for ensuring you have suitable internet access, equipment and browser compatibility and allow sufficient time to ensure you are able to access the Event. Any inability to connect to the Event does not entitle you to a refund where we are not the cause of the technical issues.
be issued access codes and shall not share them with any other person or third party for any reason.

Event

(b) As a Participant of the Event you will be provided with access to:

a series of presentations.
supporting content and materials provided solely for your personal use.
relevant Continuous Professional Development (CPD) hours subject to the approval of the awarding bodies.

Conduct

(c) As a Participant of the Event you agree:

to be fully bound by and act in accordance with these Terms.
not to intimidate, harass, discriminate, impersonate, stalk, threaten, bully or endanger any other Participant or distribute unsolicited commercial content, junk mail, or spam.
that we may cancel your attendance at any time, even during the Event, if we consider, acting reasonably and in good faith, that you are in breach of any of these Terms.
not to share, reuse or repurpose any Event Materials for any commercial purposes.
not to engage in unlawful, defamatory, abusive, disruptive or misleading conduct that may negatively impact or delay the Event.
not to breach any applicable laws (including any applicable privacy laws).
not engage in unauthorised recording, data harvesting, social engineering, covert information gathering, impersonation, or any unlawful or unethical intelligence collection activity in connection with the Event.

Polling

(d) The Event may use Slido polling software to allow Participants to contribute to discussions and ask questions of the Event speakers. The use of Slido will be fully anonymous and will not

require Participants to share any personal details.

Recording & Publishing

(e) You acknowledge that you are not permitted to record the Event in any way or for any purpose. You are prohibited from taking any pictures or screenshots and from making any audio

or video recordings. You are also prohibited from using any form of Artificial Intelligence (AI)

assistant e.g., AI transcription services.

Confidential Information

(f) Participants acknowledge that presenters and fellow Participants may disclose non-public

confidential information during the Event. Participants agree not to disclose, publish, reproduce,

distribute or post to social media any confidential information obtained through attendance at

the Event without the prior written consent of the relevant owner of that information where such information is clearly identified as confidential or would reasonably be understood to be

confidential in the circumstances.

Reports & Complaints

(g) Any Participants wishing to make a complaint or report inappropriate behaviour by any

persons attending or associated with the Event may do so by notifying us by email at events@compliancelnd.com. Every effort will be made to amicably resolve such matters.

7. EVENT LIMITATIONS & DISCLAIMER

(a) You acknowledge that any views and opinions expressed by anyone during the Event are

personal views and opinions and may not represent our views and opinions.

(b) The Event is provided on a reasonable endeavours basis. While we use reasonable care and

skill in organising the Event, you acknowledge and agree that:

we cannot and do not represent, warrant or guarantee that the Event Materials will be free from errors or defects or that any information provided through the Event is accurate or true.
we cannot and do not guarantee any outcomes or results for you.
any information provided to you in connection with the Event is for general education purposes only and may not be suitable or fully relevant to your specific circumstances.
no aspect of the Event constitutes professional advice and should not be relied upon as such. Participants seeking such advice should arrange separate independent advice.

8. THIRD PARTY SERVICES, CONTENT, TERMS AND WEBSITES

(a) We may use the goods or services of third parties we believe are reasonably necessary to

provide the Event which will have their own terms and conditions (‘Third Party Terms’). We will

inform you of our use of such third parties in these Terms and in other ways. Where use of a third-party service is necessary, acceptance of the applicable third-party terms is required. If you

do not accept such Third-Party Terms, you should not register for the Event or should cancel your attendance in accordance with these Terms.

(b) To the maximum extent permitted under applicable law and our agreements with any applicable third parties, we will not be liable for any loss or damage suffered by you in connection with such Third-Party Terms.

(c) The Event may contain content provided by third parties (‘Third Party Content’). While we

make reasonable efforts to ensure the quality, we accept no responsibility for Third Party Content and make no representation, warranty or guarantee about the quality, suitability, accuracy, reliability, currency or completeness of Third-Party Content.

(d) The Event may contain links to third party websites which are not our responsibility. We have

no control over the content of any linked websites, are not responsible for their content and

their inclusion does not imply our approval or endorsement of the linked website.

9. INTELLECTUAL PROPERTY LICENCE

(a) We may provide you with supporting content, presentations and materials during and following the Event which are intended solely for your personal use (‘Event Materials’). The

ownership of all Intellectual Property Rights relating to such Event Materials belongs to either

us or the Event speakers.

(b) You are granted a limited, single-use licence to use the Event Materials for attending the

Event and your own personal professional reference (‘Event Materials Licence’).

(c) The Event Materials Licence is revocable, non-exclusive, world-wide and royalty-free. The

Event Materials Licence only permits your own personal use and absolutely no rights to sublicense, distribute, reproduce, adapt, modify or sell any of the Event Materials.

(d) All Intellectual Property Rights in the Event Materials remain owned by us or the Event speaker and nothing in these Terms transfers ownership of any of those rights.

(e) As a Participant of the Event, you must:

only use the Event Materials in a manner approved by us and in accordance with these Terms.
immediately remove any use of the Event Materials on social media or on any other website, if requested by us (acting reasonably).
not do or authorise the doing of any act, matter or thing or omit to do anything whereby the Intellectual Property Rights in the Event Materials may be prejudicially affected.

10. DATA COLLECTION NOTICE AND PRIVACY

(a) We may collect and process personal information about you in order to provide you with the

Event e.g., to contact and communicate with you, to respond to your enquiries and for other purposes as set out in these Terms and our Privacy Policy. For the purposes of this Event this may

include, but is not limited to, personal data provided during Event registration, contact and

payment details as permitted under these Terms.

(b) When registering for the Event, you will be offered an opportunity to subscribe to ComplianceLnD. By selecting this option, you consent to being added to marketing communications from ComplianceLnD regarding events, products, services, activities and

publications. You can opt-out of such communications at any time by ‘unsubscribing’ from the

email or informing us at contact@compliancelnd.com.

(c) ComplianceLnD are the data controllers for this Event and are bound by our Privacy Policy,

located on our website (available at https://compliancelnd.com/privacy-policy), which is incorporated throughout these Terms. Please read the Privacy Policy carefully as it governs our

collection, use and disclosure of personal information.

(d) We may gather, process and retain personal data required to evidence your attendance at the

Event. This may include, but not be limited to, attendance records and attendance duration and

may be shared with Event Partners and professional bodies for CPD purposes.

(e) We may share your personal data with our Event Partners and related professional and educational bodies. We will do so only to confirm your eligibility to attend the Event and/or avail

of discounts and to process relevant claims for Continuous Professional Development (CPD) where there is an appropriate lawful basis under applicable data protection law, including performance of a contract, legitimate interests or the Participant's consent, as applicable. You

may request us not to do so but acknowledge that this may remove your eligibility for discounts and/or prevent CPD recognition of your attendance. Where we do share your personal data for

such purposes it will be limited to the minimum amount of personal data required.

(f) We will not sell or share your personal data with our Event Sponsors, Event Partners or any

other third parties for marketing purposes.

11. WARRANTIES & LIABILITY

(a) To the maximum extent permitted by applicable law, all express or implied representations and warranties not expressly stated in this agreement are excluded.

(b) Subject to clause 11(f), our total aggregate liability arising out of or in connection with the

Event and these Terms shall not exceed the total registration fees paid by the relevant Participant

for attendance at the Event. This limitation shall not apply to liability that cannot lawfully be

limited or excluded under applicable law.

(c) All express or implied representations and warranties in relation to the Event and the associated services performed by us are, to the maximum extent permitted by applicable law,

excluded.

(d) (“Indemnity”) This clause applies only to Business Participants and shall not apply to

consumer attendees. To the maximum extent permitted by law, Business Participants shall

indemnify and hold harmless ComplianceLnD, its directors, employees and agents from any

third-party claims, losses, liabilities, costs and expenses arising directly from:

(i) a material breach of these Terms;

(ii) unlawful acts committed by the Business Participant or its delegates; or

(iii) infringement of any third-party intellectual property rights by the Business Participant or its delegates.

(e) (“Consequential loss”) To the maximum extent permitted by law, under no circumstances will we be liable for any incidental, special or consequential loss or damages, or damages for

loss of data, business or business opportunity, goodwill, anticipated savings, profits or revenue

arising under or in connection with these terms or the Event or services provided by us (except

to the extent this liability cannot be excluded under law).

(f) Nothing in these Terms will exclude or limit a party’s liability for fraud or intentional unlawful

conduct by a party, or death or personal injury resulting from a party’s negligence.

12. IF THERE IS A DISPUTE

(a) If any dispute arises in connection with these Terms and/or the Event, neither you or we will

commence court proceedings arising from or relating to the dispute, other than a claim for urgent interlocutory relief, unless we have first complied with the requirements of this clause.

(b) Where either you or we require resolution of a dispute which arises in connection with these

Terms and/or the Event we must first give the other party written notice containing reasonable details of the dispute and requiring its resolution under this clause.

(c) Once the dispute notice has been given, we must each then use our best efforts to resolve the

dispute in good faith. If the dispute is not resolved within a period of 14 days (or such other period as agreed between us in writing) after the date of the notice, either of us may take legal

proceedings to resolve the dispute.

13. GENERAL

(a) Amendments: We may amend these Terms from time to time by publishing an updated version on our website. Any updated Terms shall apply only to registrations made after publicationof the updated Terms unless required by law or reasonably necessary for the administration of the Event.

(b) Waiver: No party to this agreement may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.

(c) Severance: Any clause of these Terms which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the

remainder of this agreement is not limited or otherwise affected.

(d) Assignment: Participants may not assign, transfer or novate any rights or obligations under

these Terms without our prior written consent. We may assign, transfer or novate our rights and

obligations under these Terms to any affiliated company, successor entity, purchaser of the

Event, or as part of a corporate reorganisation.

(e) Entire Agreement: These Terms, together with the Privacy Policy and any registration confirmation, constitute the entire agreement between the parties in relation to the Event.

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